ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Create, maintain, and enter information into databases such as treasury workflow and document delivery program.
Upload agreements signed by customers to have Service center enroll customer into approved services.
Responds to overnight emails, which commonly are addressing customer and bank concerns.
Responds and remedies customer facing issues within our online banking services.
Prepare reports, memos, letters, and other treasury management documents.
Respond and request approval from account officers and senior executive lending officers with Deposit Express overlimit approvals for Item Processing.
Answer phone calls and direct calls to appropriate parties or take messages.
Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, etc.
Operate office equipment, such as computers, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Other duties as assigned
SKILLS
Active Listening
Coordination
Instructing
Learning Strategies
Reading Comprehension
Service Orientation
Speaking
Time Management
Writing
EDUCATION & KNOWLEDGE
High School Diploma or GED
Proficient in Microsoft computer applications
Job Type : Full-Time
Education Level : High School
Experience Level : Entry Level
Job Function : Customer Service
Laredo Chamber of Commerce
5702 McPherson Rd Suite 8B, Laredo TX 78041
Office Hours – 8:30AM – 5:30PM
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